Friday, April 5, 2013

Get Siebel Tools 8.1 working with Windows 7

Alright boys and girls... all you know that Microsoft is always innovating: they keep creating new annoyances for each new MS Windows version they release. Today is the day to be annoyed by Windows 7 default file system permissions.

Some couple of days ago I got my old notebook replaced by a shinny new one. The downside is that I had to reinstall and reconfigure a lot of stuff, including Siebel Tools.

I know Siebel Tools 8.1 does not officially supports Windows 7, but there is no way I'll be able to go back to Windows XP (unfortunately in this case).

After running the Siebel Tools setup program as administrator, I got a non-working Siebel Tools: I could not even find out what was going on because I didn't have any permission to create log files under \Log directory.

After fixing that, it was also necessary to change permissions to the sse_data.dbf file since my user got no write rights on it. Obviously I got some permissions issue (maybe because I executed the setup program as Administrator?) even my user being part of the group Administrators of my notebook. I tried the not so fancy solution trying to give me full permissions for all files/directories under the Tools directory.

I didn't work... don't ask my why. Looks like the permission dialog does not work as expected. I tried to grab permissions several times, even tried to put my user as owner of all objects... no results.

I was able to open Tools but take a look of what I got after trying to "Edit Web Layout" of a applet:



Not cool. Probably more permissions issues. This is what I got in the respective log file:

2021 2013-03-25 17:07:28 0000-00-00 00:00:00 -0300 00000000 001 003f 0001 09 siebdev 9796 4412 C:\Siebel\8.1\Tools\log\siebdev.log 8.1.1.6 [21233] ENU
ObjMgrLog    Error    1    0000000251502644:0    2013-03-25 17:07:28    (filetransport.cpp (495)) SBL-GEN-10116: Error acquiring file lock
 

ObjMgrBusServiceLog    Error    1    0000000251502644:0    2013-03-25 17:07:28    (eaixmlprtsvc.cpp (348)) SBL-EAI-04261: Error getting XML from file 'standard.xml'.
 

ObjMgrLog    Error    1    0000000251502644:0    2013-03-25 17:08:45    (filetransport.cpp (495)) SBL-GEN-10116: Error acquiring file lock
ObjMgrBusServiceLog    Error    1    0000000251502644:0    2013-03-25 17:08:45    (eaixmlprtsvc.cpp (348)) SBL-EAI-04261: Error getting XML from file 'C:\Siebel\8.1\Tools\bin\expression_builder.xml'.


ObjMgrBusServiceLog    Error    1    0000000251502644:0    2013-03-25 17:08:45    (ebservice.cpp (3326)) SBL-DEV-61159: No valid Expression Builder could be found for the field Name on business component Repository Applet.


As always, going down to a terminal give me some more powerful options.

First I used the program Takeown from Microsoft itself: it just put everything under my user as proprietary by using it's recursive argument.

takeown /f C:\Siebel\8.1\Tools /r

After that, I went to a Windows Powershell prompt and did the following:

$newACL = Get-Acl C:\Siebel\8.1\Tools
Get-ChildItem C:\Siebel\8.1\Tools -Recurse -Force | Set-Acl -AclObject $newACL

If you know a bit of Powershell you will notice that I got a "ACL model" from the Tools directory itself: at least this directory I could put my desired permissions, the problem was to replicate this configuration for it's children objects. That's why I used it's ACL to replicate the configuration with the Get-ChildItem and Set-Acl cmdlets.

That's it: Siebel Tools was back to work. Of course I probably gave much more permissions to the folders than it was necessary, but anyway, life is too short to go looking for all necessary permissions on a not-available-for-users document from Oracle telling me what is required or not.

3 comments:

  1. For a quick fix, right click Tools icon and select 'Run as Administrator'

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    Replies
    1. Nope... This was the second thing I tried after trying to execute the first install.
      I'm not a Microsoft Windows specialist, but looks like an issue related to Group Policy configuration (at least this is what I got after some research on Windows forums).

      Delete
  2. hi...Im student from Informatics engineering nice article,
    thanks for sharing :)

    ReplyDelete